The report showed that there has been a 206% increase in mediation use compared to 2017. The great news is that there was a 64% success rate at the level of mediation with both parties being facilitated by a registered and qualified mediator achieving an agreement.
This was out of a number of 1,844 recorded mediations by the WRC.
More and more people it seems are seeking mediation and avoiding the cost of potentially lengthy, stressful and adversarial litigation. They know they get to have input on an agreement mutually achieved rather than someone else deciding for them.
So if mediation is proving successful for state agencies then more and more private companies should try and explore the same path which can be fast and efficient, resolve disputes and totally confidential.
This is great information for SMEs now to know.